Intake Instructions

Make An Appointment

  1. If you have previously received counselling services at WCCYC, there is no need to complete the Intake Form again. If necessary, please contact our front desk directly by phone at (647) 344-2192 or by email at info@wccyc.ca.
  2. If this is your first time seeking counselling services at WCCYC, please complete the Intake Form. We will process requests within 24 hours of receipt. Our intake team may follow up with you by phone or email to gather additional information, which will help us match you with the most suitable counsellor.
  3. Regarding fees, the current rate for online counselling sessions with Lydia Yang is CAD 180 per hour, while sessions with other counsellors are CAD 150 per hour. For in-person sessions, an additional room fee of CAD 30 per hour applies on top of the online session rate.
  4. Most counsellors currently offer online sessions only. If you require in-person sessions, please indicate this in the Intake Form. We will do our best to accommodate your request. In-person sessions are held at:
    330 Highway 7 East, Unit 305, Richmond Hill, ON L4B 3P8
  5. Based on the information you provide, our intake team will match you with an appropriate counsellor and confirm the arrangement with you. Once a match is made, the counsellor will typically offer a complimentary 15-minute phone call to learn more about your situation and schedule your first session. We suggest the initial session to be 90 minutes.
  6. If you have any additional questions, you are welcome to contact our front desk by phone at (647) 344-2192 or by email at info@wccyc.ca.

Lydia Yang “Not Accept New Client, Return Client Only”

  1. If you are already a client of Therapist Lydia, there is no need to complete the Intake Form. Please contact our front desk directly by phone at (647) 344-2192 or by email at info@wccyc.ca.
  2. If you are a new client seeking counselling with Therapist Lydia, please note that you will be placed on a waitlist and may experience a longer waiting period. If you are comfortable with this arrangement, please proceed to complete the Intake Form.

Other Therapists’s “Accepting New Clients”

  1. If you have previously received counselling services at WCCYC, there is no need to complete the Intake Form again. If necessary, please contact our front desk directly by phone at (647) 344-2192 or by email at info@wccyc.ca.

  2. If this will be your first time receiving counselling services at WCCYC, please complete the Intake Form. We generally process requests within 24 hours of receipt. Our intake team may follow up with you by phone or email to gather additional information and arrange your appointment.
  3. The current fee for this counsellor is $150 per hour. For in-person sessions, an additional fee of $30 per hour will apply.
  4. The counsellor primarily offers online sessions. If you require in-person sessions, please indicate this in the Intake Form. We will make arrangements according to your needs. The in-person office address is:
    330 Highway 7 East, Unit 305, Richmond Hill, ON L4B 3P8
  5. The counsellor typically offers a complimentary 15-minute call to learn more about your needs and schedule your first session. We suggest the initial session to be 90 minutes.
  6. If you have any further questions, please feel free to contact our front desk at (647) 344-2192 or by email at info@wccyc.ca.

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